This Privacy Policy explains how StartJewelleryBusiness.com (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit our website, purchase our Starter Kit, or use any of our services. By using our website or placing an order, you agree to the terms described in this policy.
1 Who We Are
StartJewelleryBusiness.com is operated by a Delhi-based business that sells wholesale jewellery starter kits and business setup services to aspiring entrepreneurs across India. We are the data controller responsible for your personal information.
📍 Business Address: Delhi, India
📧 Email: hello@startjewellerybusiness.com
🌐 Website: startjewellerybusiness.com
2 What Information We Collect
We collect the following types of information when you interact with us:
a) Information you provide directly:
- Full name
- Mobile number / WhatsApp number
- Email address
- Delivery address (house number, street, city, state, PIN code)
- Payment information (processed securely by our payment gateway — we do not store card details)
- Any messages or queries you send us via contact forms or WhatsApp
b) Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Device type (mobile / desktop)
- Referring website (how you found us)
- Cookies and similar tracking technologies
c) Information from third parties:
- Lead information submitted via Meta (Facebook / Instagram) lead generation forms
- Information from payment gateway partners for order verification
3 How We Use Your Information
We use your personal information for the following purposes:
- Order processing: To confirm your purchase, arrange delivery, and send order updates
- Delivery: To share your address with our logistics/courier partner for kit dispatch
- Customer support: To respond to your queries via email, phone or WhatsApp
- Communication: To send you important updates about your order or our services
- Marketing: To send you offers, new product updates, and business tips (only if you have opted in — you can unsubscribe at any time)
- Legal compliance: To comply with applicable Indian laws including the Information Technology Act, 2000 and Consumer Protection Act, 2019
- Business improvement: To analyse website traffic and improve our services
We do not sell, rent, or share your personal information with any third party for their own marketing purposes. Ever.
4 Who We Share Your Information With
We share your data only with the following trusted partners who help us run our business — and only to the extent necessary:
| Partner Type | Purpose | Data Shared |
|---|---|---|
| Payment Gateway (Razorpay / UPI) | Process your payment securely | Name, email, phone, order amount |
| Courier / Logistics Partner | Deliver your Starter Kit | Name, phone, delivery address |
| WhatsApp Business API | Order confirmations & support | Phone number, order status |
| Google Analytics | Website traffic analysis | Anonymised browsing data |
| Meta (Facebook / Instagram) | Advertising & lead generation | Anonymised audience data |
We do not share your information with any other third parties without your explicit consent, except where required by law or a court order.
5 Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:
- Essential cookies: Required for the website to function (shopping cart, login sessions)
- Analytics cookies: Google Analytics to understand how visitors use our site
- Marketing cookies: Meta Pixel to show relevant ads to people who have visited our site
You can disable cookies in your browser settings at any time. Note that disabling essential cookies may affect website functionality.
6 Data Storage & Security
Your personal data is stored on secure servers. We implement the following measures to protect your information:
- SSL encryption on all pages of our website (HTTPS)
- Secure payment processing — we never store your card or UPI details on our servers
- Restricted access — only authorised staff can access customer data
- Regular security reviews of our systems and processes
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. If you suspect any unauthorised use of your data, please contact us immediately at hello@startjewellerybusiness.com.
7 How Long We Keep Your Data
- Order data: Retained for 3 years for accounting and legal compliance purposes
- Marketing data: Until you unsubscribe or request deletion
- Website analytics: Retained for 26 months (Google Analytics default)
- Support queries: Retained for 1 year after resolution
8 Your Rights
As a user and customer, you have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you
- Right to correction: Ask us to correct inaccurate or incomplete information
- Right to deletion: Request deletion of your data (subject to legal retention requirements)
- Right to opt out: Unsubscribe from marketing communications at any time
- Right to data portability: Request your data in a commonly used format
To exercise any of these rights, email us at hello@startjewellerybusiness.com with the subject line “Data Request”. We will respond within 7 working days.
9 Children’s Privacy
Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal data, we will delete it immediately.
10 Third-Party Links
Our website may contain links to third-party websites such as Instagram, WhatsApp, Meesho, or Amazon. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or applicable law. When we do, we will update the “Last Updated” date at the top of this page. For significant changes, we will notify you via email or a prominent notice on our website.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
12 Governing Law
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes shall be subject to the jurisdiction of courts in Delhi, India.
13 Contact Us — Privacy Queries
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Privacy & Data Contact
Email: hello@startjewellerybusiness.com
Website: startjewellerybusiness.com
Location: Delhi, India
Response Time: Within 7 working days